Shipping, Orders & Returns

How Quickly Does My Order Ship?

Sidekicks Creative Studio offers fast and efficient service without compromising quality, orders typically ship within 3-5 business days. If you have a rush order just let us know, we will do our very best to get your order out by your deadline. When your order is completed, an email confirmation containing your USPS, UPS or Fed-Ex tracking information is sent straight to your email.

Returns & Exchanges

Due to the nature of our business we cannot accept returns or exchanges for custom printed merchandise. There are a few exceptions and exclusions:

Of course, if you need to make a return due to either a damaged product you received or a product you did not order, we will issue you a full refund and pay for the return shipping.

Cancellation/Change Policy

Once we receive your order we begin processing immediately. Orders can only be changed or cancelled within 1/2 hour of ordering. In order to process all orders in a timely manner and reserve stock, we must adhere to this policy. To cancel or make changes please contact us via email  

Back Order Policy

From time to time we may be temporarily out of stock of an item for up to 5 days. We will contact you if we run out of stock and allow you to cancel your order if you do not wish to wait for your product.